Return form

You can request a return label by filling out the form below.

Please include the following information in your message:

  • Invoice number
  • Customer number
  • Product number being returned
  • Reason for return

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Fields marked with asterisks (*) are required.
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Returns

 

 

  Normal package up to 1,20m (per package)

  Bulky Goods Fee for packages over 1,20m

 Cash on Delivery (COD) Shipment Fee

Germany

€9,00

€25,00

€19,90

Austria

€9,00

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€19,90

EU Countries

€18,90

€25,00

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RIGHT OF WITHDRAWAL / RETURNS


Information concerning your right to withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen (14) days of the conclusion of the contract without giving any reason.
The withdrawal period will expire after fourteen (14) days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

DAMAGED SHIPMENTS

All missing or damaged shipments must be reported to the shipping company or post office that delivered your package, otherwise a replacement cannot be made.
In order to exercise the right of withdrawal, you must inform us :
Modellbau Lindinger GmbH
Industriestraße 10
4565 Inzersdorf im Kremstal
Tel.: +43(0)7582/81313-0
Fax: +43(0)7582/81313-17
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the form below to request a return.
Please make sure to request a return within the 14 day period, otherwise your right to withdrawal will expire.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you (excluding shipping costs, surcharges and additional costs resulting from an alternative delivery method than the standard method offered from Modellbau Lindinger GmbH), within fourteen (14) days from the day on which we receive the returned article(s). We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Return the goods to:
Modellbau Lindinger GmbH
Industriestraße 10
4565 Inzersdorf im Kremstal
Austria
You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen (14) days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen (14) days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 The right to cancel does not apply to the following kind of contracts:

Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.
Contracts for the supply of goods which are liable to deteriorate or expire rapidly.
Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
Contracts for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
Contracts for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.
Contracts for the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications.